Give us a call: 02920 695 999


Telephone Answering Service for Trades

Take Part in our Free Trial to see how we can help!

Get in touch!

Simply fill in your details for some more information, or to take us up on our trial! offers a professional phone answering service for marketing agencies.

We know how hard you work as a trades person, but don't forget the potential of your phone. Sometimes it's not easy to answer a call when you are mid-job, but that could be your next big order. can answer your phone and take all the details from the prospect so you can follow up with a quote when you're not knee deep in work.

We understand the demands of your business and can take the stress of the phone off the list so you can focus on the job at hand. The benefits are endless, that's why we offer a 2 week free trial offering:

  • A Complete Service. Every single one of your phone calls will be answered, using your chosen greeting and business name.
  • Seamless Transition. Your customers will have no idea that they’ve been transferred through to us; we’re experts at ensuring a seamless transition.
  • Superior Note-taking. All messages will be relayed efficiently and comprehensively to you, either via text, email or fax and we can patch calls directly through to you, if required.
  • No strings attached. At the end of those free two weeks, take us or leave us… 
  • A Fantastic Impression. We’ll present a great first impression of your business, ensuring happier customers and more sales– everyone will be dealt with in a professional, warm and efficient manner.

Why do we do it?

Well, we do it to start a relationship with you... simple really! You see we know that for most people, finding a Call Answering Service you are totally comfortable with is a big deal, so earning your trust and loyalty is really important to us. We also understand that we need to reduce the risk for you in someone else answering your calls, hence the crazy deal of 2 weeks for free!

Who are 

Entrepreneur Delyth Jones set up in 2005 to meet the desperate need for a superior telephone answering service across the UK.

With 80% of prospects hanging up when they hear a recorded message and most unimpressed by ‘call-centre’ type staff, Delyth set out to provide a smoother and more personal telephone answering service.  

Over the years, the team’s more bespoke approach has attracted attention from a range of industries and in 2014 they were officially named the most-loved telephone answering service in Wales (TheBestOf, Loved and Local Awards 2014).

Incredibly enthusiastic about working with ambitious entrepreneurs to proactively save them time and money, they’ve worked with their fair share of high-profile clients like the Cardiff Devils (a dream come true for Ice Hockey fans like ourselves) but have always maintained their passion for working within smaller, local businesses.

It’s not just about answering the telephone; their service can and will add real value to your business.
But don’t just take our word for it; suss out their superior service for yourself with a completely free, no strings, two-week free telephone answering trial – just fill in your details today!

May I take this opportunity to say a couple of words to Adrian & the staff at
The service they have provided for me has been first class and the comments I have received from my customers on how professional the company now is has been outstanding.
I must admit that I was sceptical at first, but I am glad I took advantage of their free trial, and I plan to keep on using their service for as long as possible.
Thanks again for providing me with a first class service.

Andy Lewis:
Lewis Carpentry & Joinery Ltd

I would like to write and pass on my appreciation for all your great work! We were losing loads of calls as they were all diverted to my mobile and I couldn't cope. Since you guys started handling our calls you have not only taken this headache away from me, you have also saved me money on not having to pay for a full time employee or even 2. Not only have you made us look more professional but you ring all our web leads.

All in all our sales have increased, my blood pressure has lowered and using your service frees up my time to enable me to run the business and work on sales.

The feedback from my customers is that you are professional and very polite. I wouldn't hesitate to recommend you to anyone looking to help grow their business.

We will continue to use your services on a permanent basis and look forward to growing together.”

Miall Hardwick:
Heath Windows

If you’d prefer to chat through the offer, feel free to give us a call on 02920 695 999