Struggling with phone answering etiquette?

Or maybe you need the resource to train your staff on picking up that phone the right way…

As the award winning, most loved telephone answering service in Wales, we know a thing or two about making and taking those all-important calls as professionally and effectively possible. 

Download our Comprehensive Guide to Do's & Don'ts of Business Calls!

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"We have been using for years at Liberty and have no plans to stop now. A good, reliable service from a very friendly bunch. We have also passed their details onto a number of our clients who also feel the same way.”

Gareth Morgan,
Liberty Marketing

"I would like to write and pass on my appreciation for all your great work! We were losing loads of calls as they were all diverted to my mobile and I couldn't cope. Since you guys started handling our calls you have not only taken this headache away from me, you have also saved me money on not having to pay for a full time employee or even 2. Not only have you made us look more professional but you ring all our web leads.

All in all our sales have increased, my blood pressure has lowered and using your service frees up my time to enable me to run the business and work on sales.

The feedback from my customers is that you are professional and very polite. I wouldn't hesitate to recommend you to anyone looking to help grow their business.

We will continue to use your services on a permanent basis and look forward to growing together."

Miall Hardwick
Heath Windows